Privacy

Khirkiya Privacy Policy

Your privacy matters to us. This policy explains exactly what personal information Khirkiya collects when you use our platform, how we use it, who we share it with, and what rights you have over your own data. We've written it to be clear and straightforward — not buried in legal jargon.

Last Updated: January 2025 SSL Encrypted

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Our Commitments

How Khirkiya Protects Your Privacy

Six core principles guide how Khirkiya handles your personal information — from the moment you register to every transaction you make.

Data Minimisation

Khirkiya only collects the personal information that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't ask for data we don't need, and we don't keep it longer than required.

End-to-End Encryption

All data transmitted between your device and Khirkiya's servers is protected using TLS 1.3 encryption. Stored personal data and payment information is encrypted at rest using AES-256. Your details are never transmitted in plain text.

No Data Selling

Khirkiya does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes — ever. Your data is used to run your account and improve the platform, nothing else.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data held by Khirkiya. You can also request a copy of your data in a portable format. These rights can be exercised by contacting our support team at any time.

Transparent Processing

We tell you exactly what data we collect, why we collect it, and how long we keep it. There are no hidden data practices at Khirkiya. If our data processing changes in a material way, we will notify you before the change takes effect.

Breach Response

In the unlikely event of a data security incident affecting your personal information, Khirkiya will notify affected players promptly and take immediate steps to contain and investigate the breach. We maintain an incident response plan that is reviewed regularly.

Contents

1 Introduction

This Privacy Policy explains how Khirkiya ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the Khirkiya platform at khirkiya.vip, including the Khirkiya mobile app and all associated services.

We take your privacy seriously. Every player on Khirkiya deserves to know exactly what happens to their personal data — and this policy is our commitment to being fully transparent about that. By registering an account on Khirkiya, you confirm that you have read and understood this Privacy Policy.

Note: This Privacy Policy should be read alongside our Terms and Conditions. Together, these documents form the full agreement between you and Khirkiya regarding your use of the platform.

2 Data We Collect

Khirkiya collects personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party payment providers during transactions.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or KYC
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash/Nagad/Rocket wallet reference, transaction amounts Payment providers and your transactions
Technical Data IP address, device type, browser, operating system Automatically collected during platform use
Usage Data Games played, session duration, bet history, login times Automatically collected during platform use
Communications Data Live chat transcripts, support emails Generated when you contact Khirkiya support

Khirkiya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Khirkiya uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:

  • Account Management: To create, maintain, and secure your Khirkiya account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through live chat and email.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and game selection on Khirkiya.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support through our responsible gaming tools.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from Khirkiya.

Marketing: Khirkiya will only send you promotional communications if you have explicitly opted in. You can withdraw your consent and unsubscribe from marketing messages at any time by contacting support or updating your account preferences.

4 Legal Basis for Processing

Khirkiya processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract Performance: Processing is necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your deposits and withdrawals.
  • Legal Obligation: Processing is required to comply with applicable laws, including identity verification and anti-money laundering regulations.
  • Legitimate Interests: Processing is necessary for Khirkiya's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Khirkiya does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Providers: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
  • Identity Verification Services: Where KYC verification is required, your identity documents may be shared with a third-party verification provider. These providers are contractually bound to handle your data securely and only for verification purposes.
  • Fraud Prevention Services: Khirkiya may share data with fraud detection and anti-money laundering service providers to protect the platform and its players.
  • Legal Authorities: Khirkiya may disclose personal data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of Khirkiya's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom Khirkiya shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose.

6 Cookies and Tracking

Khirkiya uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences, and to analyse how players use the site. Here is what we use and why:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience on Khirkiya.
  • Analytics Cookies: Help us understand how players navigate the platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

Cookie Control: You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Khirkiya platform. Essential cookies cannot be disabled as they are required for the platform to operate.

7 Data Retention

Khirkiya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a period of 5 years after account closure, in line with standard financial record-keeping requirements.
  • Transaction Records: Retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering regulations.
  • Identity Verification Documents: Retained for the duration of your account and for 5 years after closure.
  • Support Communications: Retained for 2 years from the date of the last communication.
  • Technical and Usage Data: Retained in anonymised or aggregated form for analytical purposes. Identifiable technical data is retained for up to 12 months.

When personal data is no longer required, Khirkiya securely deletes or anonymises it in accordance with our data disposal procedures.

8 Your Rights

As a Khirkiya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days.

Right of Access Request a copy of the personal data Khirkiya holds about you.
Right to Rectification Ask us to correct inaccurate or incomplete personal data.
Right to Erasure Request deletion of your data where there is no legal basis to retain it.
Right to Restriction Ask us to limit how we process your data in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for direct marketing.

Please note: Some rights may be limited where Khirkiya has a legal obligation to retain your data — for example, transaction records required under anti-money laundering law. We will always explain the reason if we are unable to fulfil a request in full.

9 Security Measures

Khirkiya implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • TLS 1.3 encryption for all data in transit between your device and Khirkiya's servers.
  • AES-256 encryption for personal data and payment information stored at rest.
  • Two-factor authentication (2FA) available for all player accounts to add an extra layer of login security.
  • Regular security audits and penetration testing of the platform infrastructure.
  • Strict access controls ensuring that only authorised Khirkiya staff can access personal data, and only to the extent required for their role.
  • A documented incident response plan for managing and reporting data security breaches.

While Khirkiya takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and enable 2FA on your Khirkiya account.

10 Children's Privacy

Khirkiya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use the Khirkiya platform under any circumstances.

If Khirkiya becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on Khirkiya, please contact us immediately at [email protected].

11 Changes to This Policy

Khirkiya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or through an in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Continued use of Khirkiya after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the Khirkiya team. We aim to respond to all privacy-related enquiries within 30 days.

  • Live Chat: Available 24/7 through the Khirkiya website and app — the fastest way to reach us.
  • Email: [email protected] — for formal data requests or detailed privacy enquiries.
  • FAQ: Visit our FAQ page for answers to common questions about accounts and data.

Data Requests: When submitting a data access or deletion request, please include your registered mobile number and account username so we can verify your identity and process your request efficiently. We will never ask for your password.

Your Privacy, Our Priority. Khirkiya is committed to handling your personal data with care and transparency. If you have concerns about how your data is used, or if you want to exercise your privacy rights, contact us at [email protected] or visit our FAQ. Khirkiya is strictly for players aged 18 and above.

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